What can the VTC do for you?
Always available, 24/7 for all your travel needs
Use our app for seamless and fast multi-estimation
Pay in advance or afterwards by invoice (depending on frequency and volume)
Our approach: always a predetermined price
We accept all payment methods: cash, debit card, credit card or invoice.
Our software is ISO 27001 certified – your data is safe with us.
Do you have a question? You may find the answer below!
We have compiled the most frequently asked questions about our taxi services for you – from reservations to payments. Is your question not listed? Please feel free to contact us. We are happy to help!
Companies and organizations can book rides on invoice. Contact info@vtctaxi.be to create a billing account. Once activated, you can quickly and easily book rides digitally via the app or website. A payment term of 14 days applies. Ordering by email is possible but may cause delays of up to 24 hours; digital booking is recommended for faster processing.
We welcome our customers at the following locations:
Brussels Airport (Zaventem): Arrival Hall Java Coffee Bar
Charleroi Airport: In front of the metal barriers at the main entrance
Ostend Airport: Arrival Hall
Lille Flandres Station: At the Relay Shop
Lille Europe Station: Mercure Hotel (directly opposite the taxi lane)
Brussels South Station (Midi): Starbucks, Platform 3
Can’t locate our driver right away? Call our landline. Our IT system will recognize the number from your booking and provide you with a status update over the phone. You will then also have the option to be connected directly to your driver.
Companies and organizations can book rides on invoice. Contact info@vtctaxi.be to create a billing account. Once activated, you can quickly and easily book rides digitally via the app or website. A payment term of 14 days applies. Ordering by email is possible but may cause delays of up to 24 hours; digital booking is recommended for faster processing.
We welcome our customers at the following locations:
Brussels Airport (Zaventem): Arrival Hall Java Coffee Bar
Charleroi Airport: In front of the metal barriers at the main entrance
Ostend Airport: Arrival Hall
Lille Flandres Station: At the Relay Shop
Lille Europe Station: Mercure Hotel (directly opposite the taxi lane)
Brussels South Station (Midi): Starbucks, Platform 3
Can’t locate our driver right away? Call our landline. Our IT system will recognize the number from your booking and provide you with a status update over the phone. You will then also have the option to be connected directly to your driver.
U kunt een costcenter toevoegen tijdens het boekingsproces door het in te vullen bij Jouw.
Dit kenmerk verschijnt op uw factuur, zodat u kosten eenvoudig kunt toewijzen aan de juiste afdeling of project.
Let op: deze informatie wordt niet gedeeld met de chauffeur, enkel gebruikt voor uw administratie
Heeft uw organisatie een complexere structuur of boeken meerdere medewerkers ritten.
Dan kunt u gebruikmaken van ons CAP (Corporate Account Portal). Daar kunt u per boeking een costcenter invoeren als onderdeel van de interne goedkeuringsprocedur.
Wilt u toegang tot het CAP-portaal? Neem gerust contact met ons op, we helpen u graag verder.
Yes, vehicles of different sizes (4+1 and 8+1) are available. For more complex trips, you can contact info@vtctaxi.be
You can add a cost center during the booking process by entering it in the “Your Reference” field. This reference will appear on your invoice, allowing you to easily allocate costs to the correct department or project.
Please note: this information is not shared with the driver and is used solely for your internal administration.
If your organization has a more complex structure or multiple employees book rides, you can use our CAP (Corporate Account Portal). There, a cost center can be entered for each booking as part of the internal approval process.
Wilt u toegang tot het CAP-portaal? Neem gerust contact met ons op, we helpen u graag verder.
Yes, vehicles of different sizes (4+1 and 8+1) are available. For more complex trips, you can contact info@vtctaxi.be